Shipping Policy

Last updated: 2025-06-04

At Seven Treasures, we ship worldwide with care and attention. Please review the details below before placing your order.

📦 Production Time

All nail sets are made-to-order.
Estimated production time: 7–30 business days, depending on design complexity and order volume.

🌍 Shipping Options & Delivery Time

Region Shipping Method Estimated Delivery
USA / Canada Japan Post / DHL / FedEx 7–15 business days
Europe (EU) Japan Post / DHL 7–15 business days
Australia Japan Post / FedEx 7–12 business days
Japan Yamato / Japan Post 2–4 business days
Other regions EMS / DHL 10–20 business days

Note: These are estimated timeframes and may vary due to customs, local carrier performance, weather, or peak seasons.

📫 Shipping Fees

Shipping fees are calculated at checkout based on your destination and carrier.

🚚 Free Shipping (by market)

Orders that meet the following subtotal thresholds (after discounts, before taxes/shipping) qualify for free tracked shipping:

  • United States: $75 USD+

  • United Kingdom: £60 GBP+

  • European Union (EU-27): €65 EUR+

  • Australia: A$100 AUD+

  • Canada: C$90 CAD+

  • New Zealand: NZ$120+

  • Japan (domestic): Free shipping — no minimum

  • Switzerland / Norway & other non-EU countries: the local-currency free-shipping threshold is shown at checkout (e.g., Switzerland currently CHF 65).

Notes about free shipping
• Threshold applies to merchandise subtotal after discounts; taxes, duties, add-ons, and shipping are excluded.
• Applies to one shipping address per order. Splitting an order into multiple shipments may forfeit free shipping.
• Remote areas or oversize/heavy items may not be eligible or may incur a surcharge (you will see the final rate at checkout).
• If your cart currency differs from your billing currency, the final eligibility is based on the checkout/local currency conversion at the time of payment.

🔍 Tracking

All orders come with a tracking number. You’ll receive it by email once your order ships.

⚠️ Customs & Import Taxes

Buyers are responsible for any customs, import taxes, or brokerage fees that may apply.
We are not responsible for delays due to customs clearance.

❗ Wrong Address / Lost Packages

Please ensure your shipping address is correct.
We are not liable for lost packages due to incorrect addresses provided by the customer.

Still have questions? Contact us: seventreasures@qibao.jp